SVL Hotel Policies

 
 

check in/check out

Check in time begins at 2:00PM.  If you are interested in an early check in, give us a call to check on availability.  Please note that if you need to access the room first thing in the morning, we may require that you rent the room for the previous night.

Please check out of your room by 11:00AM.  If you would like to request a late check out, give us a call to check on availability.  Checking out after 1:00pm will result in a fee, determined by management. 

 

If you will be arriving anytime after 6:00PM, please give us a call ahead of time to find out what time we will be closing the office that day( as this varies); and so we can go over the After-Hours check in procedure with you.  Thanks!

late check in

 

pets

While we are happy to welcome your furry friends, please note: 

Pets are only permitted in select rooms based on availability.  If you are traveling with your pet, please let us know by calling directly, or clearly including your request for a pet-friendly room when making your booking online.  Please be advised that there is a pet fee that applies to ALL PETS ranging from $10-$25/pet/night.  Call for more information.  

Failure to inform us that you are traveling with a pet upon check-in will result in a $50/night penalty applied to your credit card on file.  

 

cancellation

We have a 48-hour cancellation policy.  Please let us know no later than 6:00PM two(2) days prior to your booking date if you will not be joining us.  Failure to do so may result in up to one(1) full night's rate + taxes, fees. 

Please note that this may increase to 72-hours during holidays or events.